Telessales Representative II

Telessales Representative II needs 2 years experience
Telessales Representative II requires:
Successful experience in direct selling and a healthcare industry preferred
Associates degree from accredited college or university required, Bachelors preferred
At least two (2) years of business experience within customer service and/or sales, preferably in an environment incentivized by goals and metrics

Telessales Representative II duties:
support existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.
Use inside sales techniques to ensure positive results
Build bridges. Introduce, establish, grow relationships, and retain an expanding group of healthcare professionals from all levels. You receive customer requests, and answer questions related to process of securing samples and literature.
Deliver leading edge Customer Experience.
Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions using scripted responses, while maintaining compliance.
Maintain highest degree of quality and accuracy.
Understand client systems and accurately enter all information into systems, ensuring data integrity.
Maintain training materials related to clients and keep up to date on changes.